Privacy Policy

Last updated: January 2026

1. Introduction

Christina's Home Salon ("I", "me", "my") is committed to protecting your privacy. This policy explains how I collect, use, and safeguard your personal information when you use my website and services.

2. Information I Collect

2.1 Information You Provide

When you book an appointment or contact me, I may collect:

  • Name and contact details (email, phone number)
  • Address (for home visits)
  • Service preferences and appointment history
  • Any health information you choose to share (allergies, conditions)
  • Payment information (processed securely)

2.2 Information Collected Automatically

When you visit my website, I may automatically collect:

  • Device and browser information
  • IP address and approximate location
  • Pages visited and time spent on site
  • Referring website

3. How I Use Your Information

I use your personal information to:

  • Provide and improve my services
  • Communicate about appointments and bookings
  • Send reminders and follow-up messages
  • Process payments
  • Respond to enquiries
  • Comply with legal obligations
  • With your consent, send occasional updates or offers

4. Legal Basis for Processing

I process your data based on:

  • Contract: To provide the services you've booked
  • Legitimate interests: To run my business effectively
  • Consent: For marketing communications (you can opt out anytime)
  • Legal obligation: For tax and business records

5. Sharing Your Information

I do not sell your personal information. I may share your data only with:

  • Payment processors (to handle transactions securely)
  • Email service providers (to send appointment confirmations)
  • Legal authorities (if required by law)

6. Data Security

I take reasonable precautions to protect your information, including:

  • Secure storage of digital records
  • Encrypted website connections (HTTPS)
  • Regular review of security practices
  • Limited access to personal information

7. Data Retention

I keep your information for:

  • Active clients: As long as you use my services, plus 2 years
  • Financial records: 7 years (legal requirement)
  • Marketing contacts: Until you unsubscribe

8. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Ask me to correct inaccurate information
  • Deletion: Request deletion of your data (where applicable)
  • Objection: Object to certain processing
  • Portability: Receive your data in a portable format
  • Withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact me using the details below.

9. Cookies

My website uses cookies to:

  • Remember your preferences
  • Understand how you use the site
  • Improve site functionality

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

10. Third-Party Links

My website may link to external sites. I am not responsible for the privacy practices of other websites.

11. Children's Privacy

My services are for adults only. I do not knowingly collect information from children under 18.

12. Changes to This Policy

I may update this policy from time to time. Significant changes will be communicated on this page.

13. Contact & Complaints

For privacy-related questions or to exercise your rights, contact me:

  • Email: hello@christinashomesalon.co.uk
  • Phone: 07XXX XXXXXX

If you're not satisfied with my response, you can complain to the Information Commissioner's Office (ICO): ico.org.uk

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